Privacy Policy
Last updated: January 2026
This is a template privacy policy for placeholder purposes. Before publishing, please have it reviewed by a solicitor to make sure it accurately reflects what Bites Local actually collects and how it's used.
Who we are
Bites Local Ltd ("Bites Local", "we", "us") provides websites and WhatsApp ordering tools for independent restaurants. This policy explains what personal data we collect, why, and what rights you have over it.
What we collect
- Contact details you give us directly, such as your name, email address, phone number, and restaurant name, when you fill in a form on this site.
- Basic usage data, such as pages visited and general location, collected through analytics cookies (only if you've accepted them).
- Any information you send us by email or WhatsApp when getting in touch.
How we use it
- To respond to enquiries and set up your Bites Local website.
- To send you information about your account or service updates.
- To understand how the site is used, so we can improve it, where you've consented to analytics cookies.
Who we share it with
We don't sell your data. We may share it with trusted service providers who help us run Bites Local (such as hosting or email providers), and only where required by law.
How long we keep it
We keep personal data for as long as necessary to provide our service and meet our legal obligations, and delete it when it's no longer needed.
Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, and to object to or restrict how we use it. To exercise any of these rights, contact us using the details below.
Contact us
Bites Local Ltd
Quayside Studios, Newcastle upon Tyne, NE1 3DE
hello@biteslocal.uk
